Terms and Conditions

Last updated: 8/28/2025

1. Introduction

Welcome to Autosnavix ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and the GPS tracking services we provide (collectively, the "Services"). By purchasing our hardware, subscribing to our plans, or using our Services, you agree to be bound by these Terms.

2. User Accounts

To use most features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account.

3. Hardware and Subscriptions

Hardware Purchase: The purchase of Autosnavix GPS tracking devices is a one-time transaction. All hardware is subject to our warranty policy, which covers defects in materials and workmanship for a period of two (2) years from the date of purchase.

Subscription Plans: Use of our Services requires an active subscription plan. Subscription fees are billed on a recurring basis (e.g., monthly or annually) as selected at the time of purchase. You authorize us to charge your payment method for the recurring fees.

Cancellations: You may cancel your subscription at any time through your account dashboard. The cancellation will take effect at the end of the current billing cycle, and you will not be charged for subsequent cycles. No refunds will be provided for partial subscription periods.

4. Use of Services

You agree to use our Services only for lawful purposes. You may not use our Services to track any person or vehicle without their legal consent. Misuse of the Services for illegal surveillance, stalking, or harassment is strictly prohibited and will result in immediate termination of your account without a refund.

The remote engine cut-off feature is a security tool to be used only in emergencies, such as vehicle theft. You assume all responsibility and liability for its use. The Company is not liable for any damages, accidents, or losses resulting from the use or misuse of this feature.

5. Reseller Program

Individuals or businesses participating in our Reseller Program are subject to additional terms outlined in the Reseller Agreement. Resellers are independent contractors and not employees or partners of the Company.

6. Limitation of Liability

To the fullest extent permitted by law, in no event will Autosnavix, its affiliates, officers, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of Cameroon, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

9. Contact Us

If you have any questions about these Terms, please contact us at contact@autosnavix.com.