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Autosnavix.

Privacy Policy

Last updated: 8/28/2025

1. Introduction

Autosnavix ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Services.
  • Vehicle & Location Data: We collect real-time and historical location data from your GPS tracking devices, including coordinates, speed, direction, and timestamps. We also collect information you provide about your vehicles, such as make, model, and license plate.
  • Usage Data: Information about how you use the Services, including which features you use, the frequency of use, and other interactions with our platform.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase or subscribe to our plans. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.

3. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.
  • Provide the core GPS tracking and fleet management services.
  • Process your payments and subscriptions.
  • Email you regarding your account or orders.
  • Send you alerts and notifications as configured by you.
  • Monitor and analyze usage and trends to improve your experience.
  • Perform other business activities as needed.

4. How We Share Your Information

We do not share your personal or location data with third parties except in the following situations:

  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
  • Resellers: If you are a customer of a reseller, we may share basic account and vehicle status information with your designated reseller to enable them to provide you with support.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal and location data for as long as your account is active and for a period thereafter as dictated by your subscription plan (e.g., 30-day or 90-day history retention). After this period, location data will be anonymized or deleted. Basic account information may be retained for longer periods for legal, tax, or accounting purposes.

7. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. If you wish to permanently delete your account and all associated data, please contact our support team.

8. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@autosnavix.com.